- Apr 19, 2015
- 3
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Galaxy Gear App and the Samsung Galaxy S6
I have had my Galaxy Gear 2 Neo since Dec 2014 and had it paired to my Samsung Galaxy S5 using the Galaxy Gear App from the Galaxy Store. I upgraded to the Samsung Galaxy S6 yesterday and downloaded the Gear App so I could pair with my Neo watch. Well it didn't work....it can't identify the watch. (Yes I have my bluetooth on with the phone) Is anyone else having this problem? I went on Samsung Customer Service Chat and they didn't understand the problem and gave me a service ticket to talk to a representative (not available on Sundays). I would think since these are all Samsung products that they would be compatible. Any ideas?
(The Galaxy Gear App was working on my S5 after the Android 5.0 update)
I have had my Galaxy Gear 2 Neo since Dec 2014 and had it paired to my Samsung Galaxy S5 using the Galaxy Gear App from the Galaxy Store. I upgraded to the Samsung Galaxy S6 yesterday and downloaded the Gear App so I could pair with my Neo watch. Well it didn't work....it can't identify the watch. (Yes I have my bluetooth on with the phone) Is anyone else having this problem? I went on Samsung Customer Service Chat and they didn't understand the problem and gave me a service ticket to talk to a representative (not available on Sundays). I would think since these are all Samsung products that they would be compatible. Any ideas?
(The Galaxy Gear App was working on my S5 after the Android 5.0 update)