How can I get my Samsung Galaxy Exhilarate mobile data working?

[Caleb Rodgers]

Samsung Galaxy Exhilarate mobile data not working.

This phone is on the GSM network Consumer Cellular. I can use wifi and Bluetooth, make/get calls and SMS, but not mobile data. If I call them they will ask me to turn my phone off, then they take me away from a signal and connect me to a stronger one. When I turn on my phone it works for a few hours then stops.

I have tried restarting it and pulling the battery. The APN is the only one on the phone that was set by Consumer Cellular.

I once did a factory reset, it got it working for a few hours, then it stopped working. My mom has a Note2, she can get mobile data in the same places I am in.

I don't know if this makes a difference, but sometimes I don't get signal bars for calls and SMS. It happens randomly and in places where I have other times gotten them.

Thanks.

 

[itguyjax8430]

This phone is on the GSM network Consumer Cellular. I can use wifi and Bluetooth, make/get calls and SMS, but not mobile data. If I call them they will ask me to turn my phone off, then they take me away from a signal and connect me to a stronger one. When I turn on my phone it works for a few hours then stops.

I have tried restarting it and pulling the battery. The APN is the only one on the phone that was set by Consumer Cellular.

I once did a factory reset, it got it working for a few hours, then it stopped working. My mom has a Note2, she can get mobile data in the same places I am in.

I don't know if this makes a difference, but sometimes I don't get signal bars for calls and SMS. It happens randomly and in places where I have other times gotten them.

Thanks.

Welcome to Android Central!

Have you verified that your APN settings are correct?

 

[Caleb Rodgers]

"The APN is the only one on the phone that was set by Consumer Cellular." I did have that in my original post. They are the right settings as I can't edit them and they are there with a factory reset, I'm wondering if the phone is old and having problems with hard ware?

 

[Caleb Rodgers]

Re: Samsung Galaxy Exhilarate mobile data not working.

Got the Moto e 2015 3G and no longer need help with this.

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