How can I prevent Snapchat from freezing when I use my rear camera on my Samsung J5?

[AC Question]

I have a new Samsung j5 and am a frequent snapchat user. On this phone whenever I try to go the back camera it either freezes of gives me a black screen. I reinstalled the app but the problem is still there. HELP PLZ!!!
Thanks....

 

[pkcable]

I found a thread with people all having a similar problem, some offering solutions (at least 1 anyways) you can try. Some are suggesting that Snapchat needs to fix the problem.

http://forums.androidcentral.com/sn...chat-camera-doesn-t-work-any-solutions-2.html

IF you want to contact Snapchat here's their support page....

https://support.snapchat.com/en-US