How can I unlock a Google account on a S5?

[AC Question]

how can I unlock google account on s5. I bought it from street. pls help

Anytime I switch on the phone this is what it shows: this device is locked because of an abnormal factory reset. sign in to the samsung account that you have already signed in to on this device to confirm that it belongs to you.

 

[belodion]

Re: how can I unlock google account on s5. I bought it from street. pls help

What reason do you have to believe that whoever sold it to you was the legitimate owner?

Posted via the Android Central App

 

[Raptor007]

Re: how can I unlock google account on s5. I bought it from street. pls help

That would be the #1 question, I mean off the street likely means stolen. Run the IMIE to see if its stolen. Database of stolen, lost and found GSM/UMTS mobile phones - IMEI Detective

 

[dpham00]

Re: how can I unlock google account on s5. I bought it from street. pls help

Unfortunately if bought from the street, it is probably a stolen device. Assuming that you are sure it isn't, you can bring it into the a corporate carrier store and they should be able to help you.

Sent from my Verizon Samsung Galaxy Note 4

 

[Golfdriver97]

Re: how can I unlock google account on s5. I bought it from street. pls help

I am not inclined to believe the seller was the legitimate owner of the device either. As for what to do with it, I am not sure. I would return it to whoever you bought it from to get your money back.

 

[dpham00]

Re: how can I unlock google account on s5. I bought it from street. pls help

If you forgot your Samsung password, you can get Samsung to reset it here :

https://forums.androidcentral.com/e...om%2Fus%2Fsupport%2Faccount%2F&token=ZJg7GKEg

Sent from my Verizon Samsung Galaxy Note 4