How come my pics on memory card say unsupported file

c-smith

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Feb 24, 2016
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So i have tried a 64gb and 128gb memory card in my phone, before i have inserted card i have formatted it. After a while of taking pics with my phone the picture then wount load up in my gallery and says unsupported file, with a icon on a pic torn in half. Can someone help with this please
 

SpookDroid

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Jul 14, 2011
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Sorry to tell you, but it seems your phone is damaging the SD Cards (or you have very bad luck and got two damaged cards). That icon shows up when the file is corrupted or the card is damaged. You can try to recover the pictures if you can still read the files on a computer, but if the file is corrupted, chances are it's gone :(
 

N4Newbie

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Nov 15, 2012
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When I had phones with SD cards (not for a few years now), I learned this critical rule: do not allow your camera to save images directly to the SD card. Save them to RAM and then move them later if you wish.

If you save directly to the SD card, you WILL encounter corrupt files. Maybe just one or two occasionally, maybe most of them. But it WILL happen.
 

SpookDroid

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yup, I had several issues with SD cards and Samsung phones in the past, so after the Note 3, I stopped using them and learned my lesson. Now I only use them for movies and files I already have elsewhere.