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How do delete DU Antivirus when it's device administrator and I've clicked and tried everything

A

AC Question

On my Samsung S6 I cannot deactivate the antivirus as administrator. I've tried holding buttons down, I've deactivated android manager I've tried to clear cache and every possible thing but nothing works and continuously it keeps popping up "unfortunately DU Antivirus has stopped" whatever I'm busy with.... if I go to settings and try deactivate it then it pops up "unfortunately settings has stopped" I'm ready to throw my phone against the wall
 

anon(632115)

Well-known member
Jan 5, 2012
4,315
0
0
Try
•Click > Settings > Security > Device administrators and TAP the app you want to disable Device admin
•The Device administrator screen will appear > TAP > Deactivate – You will then be asked “Are you sure you want to deactivate Device admin rights? TAP > OK
•Click the BACK icon until you reach > Settings > TAP > Apps and scroll down to the app you disabled Device admin. ‘Force stop’; ‘Uninstall’; ‘Clear data’; ‘Clear cache’ and ‘Clear defaults’ should now be enabled.
 

Kirstin Mcluckie

New member
Nov 21, 2016
1
0
0
Nope tried that all before the minute I tap the app I won't to deactivate under settings- device administrator, it then says "unfortunately settings has stopped"
 

Javier P

Ambassador
Feb 21, 2014
19,480
0
0
Nope tried that all before the minute I tap the app I won't to deactivate under settings- device administrator, it then says "unfortunately settings has stopped"
Have you already tried all those same steps after booting into safe mode?