How do I bypass the lockscreen on my Note 4?

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how to bypass the lockscreen on Note 4

I downloaded the most recent update for my note 4 and the fingerprint scanner stopped working and the phone locked me out. My original backup password does not work. The factory reset is also not working...what do I do?
 

Javier P

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Feb 21, 2014
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Re: how to bypass the lockscreen on Note 4

Maybe something went wrong with the system update. Take your phone and personal ID to your carrier and they will be able to help you.