How do I completely disable the custom key?

[The_Chad]

I am running Android 12 on an Oukitel WP20. The physical custom key on the side of the phone is directly opposite of the power button. When I turn on the phone, I end up also pressing the custom key. I have set this key to disabled in the settings, but every time the button is pressed, it takes me to the custom key setting instead of doing nothing at all. I don't need this button to function. Any ideas on how to fix?

 

[B. Diddy]

Welcome to Android Central! I was going to suggest contacting Oukitel for support, but their site seems to be messed up: https://oukitel.com/pages/support

This is the kind of thing that's up to the manufacturer, since it's a custom key.