My family uses a Arris Tg1672 dual band router provided to us by Bright House Networks, with 2.4g and 5g wifi, both bands are giving a signal simultaneously, I am trying to connect with my 5.1 lollipop Kyocera Hydro Wave but I can only see the 2.4 network even though this phone supports both 2.4 and 5g WiFi.