How do I download email attachments?

[AC Question]

how to download email attachments

bought a new samsung tablet, android version 4.4.2
i can download emails but not the attachment
removed the email account and reinstalled
did a factory reset
the problem still exist

 

[B. Diddy]

Re: how to download email attachments

Welcome to Android Central! What happens when you try to download the attachment? Do you get an error message? What happens if you long-press the attachment?