Right now, my phone has android 4.4.2 (kit-kat) and my cant seem to update, at the least, I want to have 5.0 (lollipop). Please show me an easy and harmless way to update.
Welcome to Android Central! Moved to the Aquos Crystal forum.
If there are no official system updates from Sharp, then you'd have to search the web for custom Lollipop or Marshmallow ROMs to install (which would require rooting the phone). Try the forums at xda-developers.com.