How do I remove the gray box that appeared on bottom of screen of Note 3?

mariomaz1995

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how to remove grey box that appeared on bottom of screen of note 3 ?

My Samsung galaxy note 3 suddenly a grey box appeared in lower third of screen , it's a fade box I mean that the icons behind it can be seen but with a grey like slide on it and the touch in this area is working fine , also there is a neon green vertical line on the left margin of the whole screen and both the line and the box don't appear if I take screenshot
Any help please urgent !!!!!
 

B. Diddy

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Re: how to remove grey box that appeared on bottom of screen of note 3 ?

Are any Accessibility options or Developer Options turned on?
 

mariomaz1995

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Re: how to remove grey box that appeared on bottom of screen of note 3 ?

No

But now the whole screen is black I cannot see anything but the touch is responding , but when I charged the phone after the battery was empty , the battery icon that appears in the center of screen appeared with normal colors indicating that the mob is charging bs then when I try to switch it on neither samsung logo nor anything appear

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B. Diddy

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Re: how to remove grey box that appeared on bottom of screen of note 3 ?

I'm afraid I don't know what's going on there. Let me ask a few people.