A
AC Question
My Galaxy s4 has setting where if you don't guess your password right after 10 tries it gets factory reset. My friend decided he wanted to that and my phone was factory reset. It still says that the sim card has already been activated and my phone number is still set on the phone. It say I have to sign into my Samsung account but every time I put in the right information, it says "Processing Failed" What do I do to fix this because it will not let me get past this page. Is all of my information lost forever? Please help. I've already tried changing my password on my Samsung account and try signing in again but that didn't work because the message "Processing Failed" still pops up.