How do I unlock my Samsung Galaxy Alpha phone if I've forgotten my alternate password?

[AC Question]

How do I unlock my Samsung Galaxy Alpha phone if I've forgotten my alternate password>

I can't open my phone. I am stuck on the lock screen. It wouldn't accept my fingerprint and I can't remember my alternate password.

 

[belodion]

Re: How do I unlock my Samsung Galaxy Alpha phone if I've forgotten my alternate password>

Try using your Google account online to change your security settings.

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