How to disable increasing ringtone on Huawei P20 pro?

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Attila80

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Sep 1, 2019
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Hi guys, i'm facing a very annoying issue with my P20 pro device. If the phone is in my pocket or in my bag, the ringtone keeps increasing up to the skies and I want to switch this off, but there is no pocket mode or increasing volume option found on my device. I know some people who have Huawei P20 pro or Mate 20 pro or P30 pro and they do NOT experience this at all. I was told by Huawei Helpdesk, that from the 9.1 android version the function which allows you to switch on or off this was integrated in to the software, therefore the option does not exist anymore in the settings of the phone. I really hate this, and I do not like the idea of not being able to change something like this on an expensive phone.
Is there anyone, who has the same issue with his P20 pro? Or is there anyone out there, who could tell me how to disable this annoying function, please?

Many thanks for your help in advance!

best regards,

Attila
 
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