How to fix the alert mobile id is off

[AC Question]

The lgstylo2 is going crazy it freezes constantly then says the mobil id is off....PLEASE HELP@ [email address removed].

 

[B. Diddy]

Welcome to Android Central! Where do you see this message, and what exactly does it say? Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-26757