How to get my 4G/LTE back

[gm10]

With Samsung S4 I had 4G/LTE connection. When I got my N5 couple of days ago, I transferred Sim card from S4 to N5. Now my connection is 3G only. Tech support from my provider (Rogers) could not help. She suggested to try to buy a new SIM card. Does it make sense? I don't mind to buy, but which one?

Any help is much appreciated.

 

[yfan]

Buying a new Sim card probably won't help. Look at the specs and see if the Nexus 5 has support for Rogers LTE bands. If it doesn't, you're SOL.

BTW, which version do you have - the US version or the international one?

Sent from my Nexus 5 using Tapatalk

 

[shiz1]

hey I'm on Rogers as well and had the same issue.

firstly check you got the right settings for lte and apn:

lte check: settings-more-mobile networks-network mode - lte

apn check: settings-more-mobile networks-access point names - rogers lte(lte mobile.apn)

if all these check out then it's most likely your SIM.

I switched from a 4s which had a 3g SIM. as soon as I installed an LTE SIM it worked right away. they're 10 bucks from any rogers outlet.

Posted via Android Central App

 

[gm10]

BTW, which version do you have - the US version or the international one?

Sent from my Nexus 5 using Tapatalk

I ordered thru Google Canada. Should be the right version.

 

[gm10]

hey I'm on Rogers as well and had the same issue.

firstly check you got the right settings for lte and apn:

lte check: settings-more-mobile networks-network mode - lte

apn check: settings-more-mobile networks-access point names - rogers lte(lte mobile.apn)

if all these check out then it's most likely your SIM.

I switched from a 4s which had a 3g SIM. as soon as I installed an LTE SIM it worked right away. they're 10 bucks from any rogers outlet.

Posted via Android Central App

Thanks for the info. Both settings check out OK. Waiting for Rogers stores to open.