Hello and welcome to the forums at AC!
In order for someone to help you better, please tell us more info, like which carrier are you trying to use.
My brother and I have the GS4 and he never unlocked it from Sprint but when he goes to Mexico he can buy a prepaid SIM over there and use his GS4 with no problem.
the l720T is not unlocked as you said, i have one in mexico and is not unlocked .
Do u still need help unlocking ur cell