HP printer and Print Service Plug In.

[Chuckcell]

Something I've done has disabled direct printing from my Pixel 5a to our hone HP Laserjet.
It worked for me until I installed the HP Print Service Plug In app. Now if I try to print I see a screen asking for a password. I dug around and found one that maybe it but that didn't work. And asking (forgot your password) for a reply by SMS or Email gets me zip.
I uninstalled the app, tried printing, got nothing. Reinstalled, tried again, still nada. This Pixel does see the Kodak Verite, use that for printing 4x6 pictures only, so wireless printing should work(?).
What am I not doing correctly?

 

[B. Diddy]

You already tried rebooting the phone and the printer?

 

[mustang7757]

Also try deleting that printer from the phone then adding it back

 

[Laura Knotek]

I have an HP printer and don't have HP Print Service Plugin. My printer is only connected via my WiFi network, and it works.

I'd suggest removing the HP Print Service Plugin.

 

[Chuckcell]

Remove it here? Or some other location?

 

[Laura Knotek]

Remove it here? Or some other location?

The only one I have is default print service. This is what I see when I tap on it.

I would go to apps and uninstall the HP Print Service Plugin there.

 

[Golfdriver97]

Is the printer compatible with Google Cloud printing? Maybe thats a way around it as well? I freely admit, I am not well versed in wireless printing, so if i am incorrect, please disregard my post.

 

[Laura Knotek]

Is the printer compatible with Google Cloud printing? Maybe thats a way around it as well? I freely admit, I am not well versed in wireless printing, so if i am incorrect, please disregard my post.

Google Cloud Print was discontinued at least a year ago.

 

[Golfdriver97]

Google Cloud Print was discontinued at least a year ago.

And I'll just see myself out....

 

[Chuckcell]

Well I deleted that HP print app, whatever it was. Then restarted the phone. I tried doing that twice before and still could not print. Third time's the charm? We'll see.

 

[Ben xfg]

Well I deleted that HP print app, whatever it was. Then restarted the phone. I tried doing that twice before and still could not print. Third time's the charm? We'll see.

Just to confirm, your phone and the printer are both connected to the same local network (Wi-Fi)?

 

[mustang7757]

Remove it here? Or some other location?

Welcome to AC!
Did you delete from that list here ?

 

[Chuckcell]

No i couldn't delete from there. I selected the app icon and moved it upper right to the trash then selected delete.

 

[Kizzy Catwoman]

I use the HP plugin on my pixel and it works OK with my printer. But I also have the HP Smart app installed. It does recommend you create an HP account. It could be that password the plugin is asking for?

https://forums.androidcentral.com/e...tails?id=com.hp.printercontrol&token=BgGr1bGN

 

[mustang7757]

No i couldn't delete from there. I selected the app icon and moved it upper right to the trash then selected delete.

Still the same?

 

[THEPRFCT10]

When you try to print make sure your select the right IP address printer--upper right hand corner I believe. Several times it'll default to something else then I click and see the printer with a different IP address and when I select it, prints normally.

 

[Chuckcell]

Still not working.
This phone was restarted yesterday and turned off overnight.
I tried printing a downloaded ticket, just now.
First I saw an error message with a cryptic message and "restart the print queue".
Did that.
Printer started, but nothing was printed.
If there's a way to display the printer's IP address i haven't found it so far.

 

[Chuckcell]

Nuts.
All i got was "install the HO print service plugin"
Bleech!