When I am on the phone, and hold the phone between my ear and my shoulder, the person on the other end of the line says that I am totally garbled. Like I am under water, or that the phone is super far away. I Googled this, and apparently this is an issue on the Rezound and I think the DNA as well. Who else is having this issue? I wonder if I had them exchange the phone if I would get a better one, or if they are all like this. If this has been an ongoing issue, then HTC really needs to straighten this out. I mean, holding the phone on your shoulder while talking is an extremely common thing.