HTC Evo 3d stopped working after update

[tonylee1991]

I'm not exactly sure how or where I'm supposed to post these kind of things, but I just need help with my phone.

I have an HTC Evo 3d as stated above, and earlier today I got a notification for a system update which I'm assuming was for 4.2, so I downloaded it and it started to reboot to come back on, then wouldn't go past the htc screen at the initial boot until eventually it did nothing at all. I tried plugging it into the charger and the red charging light blinks and will go dim before it comes back on. After a couple hours on the charger, still nothing and then it went to the htc screen like it was going to boot, then went black again. I've tried pressing volume down and power to get to the boot menu, I've removed the battery and let it sit out for a few minutes and pressed the power button with the battery out to drain excess charge, and it's still doing the same thing. I'm expecting a call from my sergeant tomorrow and this is my only means of communication. I need help asap..

 

[return_0]

That's odd. I'm going to try to go through what could have happened and what to do. Please keep in mind that I don't own an Evo 3D or any HTC phone for that matter, so my advice might not be the best, but I'm trying to do as much research as I can.

According to what I researched, the newest version available on the Evo 3D is Android 4.0.3, and that was released back in May. So it's possible that what you downloaded was malware or a corrupt file. Try charging the phone a little (if possible), then disconnect your phone and try to get into the bootloader menu. To do this, hold down the power and volume-down buttons for a second, then release the power button. You should get to the menu. At this point, I don't know what to do. A moderator on this forum should help with that.