HTC Evo Shift 4g - sorting messages???

[hoy128]

Hey guys,

I've had my Evo Shift 4g for a couple of days now and one of my biggest complaints about the phone is that I cannot for the life of me figure out how to sort my SMS messages by date. Every phone that I've ever had will display the messages with the newest on top. I have no idea how the HTC Evo Shift sorts it's messages but it seems rather random. Sometimes when I receive a new message it's near the bottom or the middle of the list.

I've searched through not over these forums but also other forums. I've googled it but no one seems to be complaining about this so there has to be a setting somewhere. I've also called HTC customer support and to my surprise, the person I spoke to said that there is no way to sort it by date.

I've also installed Handcent but it seems to sort the way the HTC messaging application sorts as well. Is anyone else having this issue? Did I overlook a very simple settings? I went through all the settings one by one......I know I'm going to lose sleep over this lol....

Thanks in advanced.

 

[Dave Blake]

If you go to all messages do you see the date over to the right? That is the date and time that my messages are sorted by what are you seeing? Messages are sorted by conversations like all the text messages for one person is in one thread then the separate threads are sorted by date of the last message in that thread.

Does that make sense
Dave

 

[hoy128]

Thanks for the reply Dave, yes I see that my messages are also grouped by people as well but when a new message comes in, shouldn't it move that message (along with the group of messages) from that person to the top of the list?

I just ran a test and this is what is displayed:

person 1 11:36pm
person 2 11:22pm
person 3 11:16pm
person 4 11:12pm
person 5 7:52pm <-- this is the one I just sent, it should be on top?
person 6 12:59pm
person 7 11:55am

so for the most part, it does seem to be sorted by time/date but when a new message comes it, it doesn't bump it to the top. When a new messages come in, it takes a few moments to figure out where that message is, very frustrating.

I know that I can always check the notification area on top, but there has to be a way to set the messaging program to always place new messages on top.

 

[kristi]

Ok today I was texting and the messages that show above shifting around while I was typing. Then I sent the message but it didn't show up as the bottom one so I thought it didn't go thru so I sent another one. Then I realized they showed up like 3 messages up I had to scroll to see them.....its weird

 

[hoy128]

So your messages are being sorted randomly too? I browsed around the internet a bit more today but was still unable to find anything. I shot off an email to HTC to see if they tell me the same thing their phone support people told me. My last resort will be to actually drive all the way down to the Sprint store to see if their guys can figure this out. I swear I lost a quite a few hairs over this lol.....

 

[jeepboy84]

Do you know what kind of phone the person(s) is using? I've noticed this same issue with only a few of my friends on my Evo. All the affected conversations are coming from Samsung Android phones. 2 people with moments, one transform, and one Epic. I think it has to do with the way the Samsung timestamps the sms when it goes out. I believe their clocks may be a bit faster than the ones on the EVO and Shift. This doesn't affect every text, but if your texting frequently with the other person, its more noticeable.

 

[xeroglock]

I kinda notice the same thing on mine but with mine I notice that the sorting is along with each msg from when its sent. Exp. I may say something @ 11:11 and a friend say something at 11:11 but his will show up before mine or vise versa.. the timing of sorting is off. Really weird.

Sent from my HTC evo Shift 4g with Tapatalk Pro

 

[WrlsFanatic]

Just a thought: are you saying you SENT a message and that thread didn't get moved to the top? On my EVO (similar software) it won't put a thread at the top when I send a message to that person, it will only put them on top when I RECEIVE a message from them. Is yours the same? I prefer it that way.

 

[Shawheim]

if you are roaming the text times will be wonky too

 

[anon(22066)]

Download Handcent SMS from the Android Market and play around with it's almost infinite amount of settings. You'll surely find a solution there.

Some of the out of order texts may be due to network delays, in which case they will display at the time they arrived, not the time they were sent from the other person's phone.

 

[kristi]

Ok I'm going to try the handcent SMS.
The weird timestamps have been from blackberry's
I had one today at noon and it showed in coming message at 5:30 pm. So for the next five hours that text stayed at the bottom so when I got another one I had to kinda look for the new one. I deleted the thread and it happened again. So since mine issues are coming from a blackberry I don't think its OS specific from other phones.
I'll post back if I get handcent to work.
If anyone else has any suggestions please post them for us

 

[Jaggrey]

Do you know what kind of phone the person(s) is using? I've noticed this same issue with only a few of my friends on my Evo. All the affected conversations are coming from Samsung Android phones. 2 people with moments, one transform, and one Epic. I think it has to do with the way the Samsung timestamps the sms when it goes out. I believe their clocks may be a bit faster than the ones on the EVO and Shift. This doesn't affect every text, but if your texting frequently with the other person, its more noticeable.

this sounds like what I've been experiencing for the past few weeks. When I'm texting someone on another carrier, it comes in stamped a minute or two ahead of the time on my phone, so the order is all out of whack. I've noticed when texting others on Sprint everything is sorted how you would expect. I'm on a Samsung Epic, by the way.

 

[Thrasherx2k1]

I am having similiar issues with text sorting. I believe it doesn't matter what carrier you are texting as I am having issues when sending to Sprint. I basically text someone and then they respond and sometimes my message I sent them is still at the bottom of the conversation. It is very annoying because sometimes I think I never got a reply because I keep looking at my previous sent message which is still at the bottom of the convo.
This is a new phone and it for sure shows. This thing has a handful of bugs already that I have noticed. My 4G speeds are erratic. If I am driving my 4G never stays on and switches back to 3G. Also when I have the slider open and just got done texting and set it down it's suppose to turn off the screen after a minute but everytime it shuts off after about two minutes. I notice at the one minute mark the screen and keyboard shut off but everytime it turns back on for another minute. Big glitch if you ask me because this causes more battery drain if I don't put it back to sleep myself manually. Hopefully the next HTC update gets these little things sorted out. O ya this is my first post here. Hello everyone : )

 

[richardah]

The 4G issue may be normal as it's not available everywhere. From the reviews I've seen, speeds are not consistent.

 

[davecttt]

be lucky

I am having similiar issues with text sorting. I believe it doesn't matter what carrier you are texting as I am having issues when sending to Sprint. I basically text someone and then they respond and sometimes my message I sent them is still at the bottom of the conversation. It is very annoying because sometimes I think I never got a reply because I keep looking at my previous sent message which is still at the bottom of the convo.
This is a new phone and it for sure shows. This thing has a handful of bugs already that I have noticed. My 4G speeds are erratic. If I am driving my 4G never stays on and switches back to 3G. Also when I have the slider open and just got done texting and set it down it's suppose to turn off the screen after a minute but everytime it shuts off after about two minutes. I notice at the one minute mark the screen and keyboard shut off but everytime it turns back on for another minute. Big glitch if you ask me because this causes more battery drain if I don't put it back to sleep myself manually. Hopefully the next HTC update gets these little things sorted out. O ya this is my first post here. Hello everyone : )

So far, where I live or work has 4G, so count yourself lucky to even get it. Kind of annoying to be paying an extra $10.00 for a service I can not use. :'(

4G is still getting up and running, so be patient, it will get better. Check out these guides to see what is being covered: http://shop.sprint.com/en/stores/popups/4G_coverage_popup.shtml
http://coverage.sprint.com/IMPACT.jsp?ECID=vanity:coverage

Phoenix is the 5th largest city in the country and no the entire state has yet to have service.

 

[nooColorUser]

I've noticed this happen when roaming, or in a very bad reception location. My office is sheathed in metal, and I get at most 1 bar of 1x in here. My timestamps are all over the place and it makes it fairly difficult to follow the conversation

 

[kristi]

I have been having this problem in town with full bars so I am ruling that out myself.

However I am happy to report that the handcent is really cool and I have not had a timestamp issue all day...yay.

If anyone else tries it please let me know what u think. So far I'm lovin it thanks again to who suggested it

 

[rodohmes]

I second Shawheim - I've got an EVO and every time I receive a text while roaming my phone says I receive it 5 hours in the future. Really annoying because it puts the text conversations out of order when I reply because my sent texts record the correct time. I called Sprint and they said nothing could be done because they didn't have any agreement with the tower I was using when roaming.

 

[hoy128]

Thanks for all the posts guys. I've tried Handcent also but it seems to sort the same way that the default HTC messager sorts. I don't believe it is a roaming issue because we're both always in the same city and I've texted her from my Blackberry, Samsung, and Palm and they all sort of just land on the list where they want....sometimes on top, sometimes on the bottom, sometimes in the middle.

HTC email support wasn't very helpful either, they asked me to talk to the carrier for support. I'll probably just go down to Sprint with a bunch of phones to text with to show the technician/sales guy there what is happening. Hopefully I'll have time this weekend. I'll keep everyone updated.

 

[David Miller10]

Thanks SO MUCH - I downloaded handcent and solved the problem!! Result!!!