Htc One Battery drain while connected

[Cein39]

About two months ago I updated the software on my HTC one to the 4.4.2 version and there wasn't any problems until about a week ago. About a week ago, I connected my phone to charge and I left it charging for about a half hour and it still remained at the same 10% before connecting it to charge. I started to watch a YouTube video and I noticed that instead of slowly charging it was actually discharging even though it was connected. It eventually died on me so I went to sleep and I left it charging overnight hoping it would be 100% . So when I checked it in the morning, it still was at 0%! I managed to get it charging but the battery itself drains way too fast and takes at least 3 hours to recharge ( I just burned through 15% in about 10 minutes). Anyone have the same issue?

 

[B. Diddy]

Welcome to Android Central! Perhaps the charging cable or plug failed. Have you tried a different one?

 

[Cein39]

Welcome to Android Central! Perhaps the charging cable or plug failed. Have you tried a different one?

Yes I have two chargers from HTC and they do charge but for some reason sometimes the battery just stays at the same percentage

 

[B. Diddy]

Are referring to two separate charger cables and plugs? Or just the plug part? If possible, use a different cable and​ plug.

 

[Cein39]

Are referring to two separate charger cables and plugs? Or just the plug part? If possible, use a different cable and​ plug.

I'll definitely give that a try. What could be draining the battery so fast though? The battery will be at 50% even if the use is kept to a minimum

 

[B. Diddy]

Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

1. The main Settings>Battery screen.
2. The fullscreen battery graph screen (which shows Awake time and Cell Signal Strength).
3. The Screen category (to see total Screen On time).
4. The Cell Standby category, if present (to see Time Without Signal).

 

[Cein39]

Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

1. The main Settings>Battery screen.
2. The fullscreen battery graph screen (which shows Awake time and Cell Signal Strength).
3. The Screen category (to see total Screen On time).
4. The Cell Standby category, if present (to see Time Without Signal).

You want a screenshot?

 

[B. Diddy]

Yes, screenshots of those specified items. It can give us more info to try to figure out what is contributing to battery drain.

http://forums.androidcentral.com/am...ide-how-post-screenshots-android-central.html

 

[Cein39]

How do I post a screenshot ( I'm new sorry)

 

[B. Diddy]

Did you see the link in the previous post?

You'll need a few more posts under your belt before you can attach a screenshot, so look around the Introductions, and welcome a few people.

 

[Cein39]

Here's what I got

Posted via the Android Central App

 

[B. Diddy]

Still need to see the Screen category (for total screen-on time), the Cell Standby category, if it's there, and also the list showing the percentage of battery consumption per app. The main drain correlates with when the phone is awake, so it'd be good to know how long the screen has been on, and which app has been using the most battery. The best phone batteries may still only last around 5-6 hours if the screen is on all the time, and less than that if you're using a processor-intensive app or game.

 

[Jon_Doh]

I've noticed severe battery drain on every device I've updated to Kit Kat. A factory reset will help with battery management, but you still may not have the battery life you had before. At least that's been my experience. I've had one device get the Lollipop update and I can say that 5.01 really helped with battery life. Hopefully that will roll out soon to the HTC One and when it does do a factory reset and then clear the System Cache. That should get you decent battery life.