Hello
I’m hoping someone might be able to advise me. I am desperate as I have precious photos and text messages on my phone which I can’t get off.
I have had my HTC one M7 for a year and on news year day I used it fine in the morning but when I went to use it in the afternoon it wouldn't turn on!
I have tried pretty much everything to get it to turn on at least but nothing works.
• different button combination hold's for different lengths of time.
• plugging it in the computer (doesn’t see a drive).
• shinning a bring light into the sensor with button holds.
• leaving it on charge for 4 days!
I don’t know what to do.
HTC have said they will fix the phone no problems but they will wipe the phone before they do this or just replace the phone completely.
I know I should have done regular backups but I didn’t.
Do you know any UK companies that can retrieve the date?
I’m hoping someone might be able to advise me. I am desperate as I have precious photos and text messages on my phone which I can’t get off.
I have had my HTC one M7 for a year and on news year day I used it fine in the morning but when I went to use it in the afternoon it wouldn't turn on!
I have tried pretty much everything to get it to turn on at least but nothing works.
• different button combination hold's for different lengths of time.
• plugging it in the computer (doesn’t see a drive).
• shinning a bring light into the sensor with button holds.
• leaving it on charge for 4 days!
I don’t know what to do.
HTC have said they will fix the phone no problems but they will wipe the phone before they do this or just replace the phone completely.
I know I should have done regular backups but I didn’t.
Do you know any UK companies that can retrieve the date?
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