htc one m7 update error

[Picturem3e]

well every day i got this software update notification that tells me that i need to update my software and when i try to do it i've got this error telling me that '' we have determined that your phone may be running a modified version of its system software...''
please i need some help with that :''(

 

[srkmagnus]

well every day i got this software update notification that tells me that i need to update my software and when i try to do it i've got this error telling me that '' we have determined that your phone may be running a modified version of its system software...''
please i need some help with that :''(

Have you rooted or unlocked the bootloader? If you have then that may be reasons why. If everything is stock then contact HTC and see if they can assist with a manual method to update.

 

[Picturem3e]

my bootloader is RELOCKED M7_UL PVT SHIP S-OFF RH and i have no idea what that means

 

[Picturem3e]

my bootloader is RELOCKED M7_UL PVT SHIP S-OFF RH and i have no idea what that means