HTC ONE Max "black or blank" screen with single steady green LED on.

GeWaCo

New member
Jan 12, 2015
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Black and/or Blank Screen came about when viewing an advertisement video which seemed to start with audio then abruptly stopped with no video indication present.

Upset and disappointed to say the least, as no problems have been apparent or as catastrophic with this unit until now.

Googled problem and found forum and checked out without success in finding my specific problem being expressed but able to acquire diffident ideas from similar stated problems and their respective solutions that helped me to conjure up a probable remedy.

My solution was to press and hold upper Volume button and than press and hold power button until unit restarted to reboot or around 10 seconds.

Unit rebooted and no other problems are being manifested at this time or that I can see. Hope this will help if you come across the same or similar problem.
 
Welcome to Android Central! It may be that whatever ad you were forced to watch caused things to freeze. Did you try pressing the Home button at the time? In the future, if things seem to freeze, just press and hold the Power button for about 15-20 seconds--this should force a power off. Wait a few seconds, then press Power again to turn it back on.

What website were you on when the ad appeared? I'd be cautious with that site from now on.
 

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