HTC One stuck on boot screen - please help

Brendan Kennedy

New member
May 28, 2015
Apologies if this has been covered here before - I promise I've searched thoroughly - but my phone is suffering from what seems to be the well-known "stuck on logo screen" issue. I've tried most basic fixes and still can't get it to work. I've gotten the white screen with command prompts to pop up and tried selecting "recovery" but every time I hit the power button to select that option, it thinks I'm trying to power the phone up and I'm right back in to the loop of hell.

I've never modified the phone in any way and, I'm hopelessly ignorant when it comes to more advanced technical fixes (I don't know what an RUU is for example). That said - my one main goal for this phone is simply to recover the photos from the hard drive. They're not all backed up and I'd really like to get them off - even if it means trashing the phone in the process (I'm up for a new one anyway).

Any advice is greatly appreciated!

Thanks much,


Well-known member
Feb 17, 2015
Try rebooting to to bootloader. From there you can flash a system image via fastboot

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