Huawei, fix your camera software

[Fred98TJ]

I’ve noticed here in the photos thread for a while what seemed like an inconsistent photo quality. Some look good, some are an oversharpened, smeared mess.
I guess it’s not just me.

https://www.androidauthority.com/huawei-camera-software-867702/

 

[darkehawke]

The processing software is what turned me away from getting this phone and why i opted for a Pixel 2 instead.

If they can sort it out then they'll have a winner on their hands.

I will observe next year's devices with interest

 

[Lucy Davies]

All I've been hearing is how good the camera is.

 

[doohsun]

I had my phone for 3 weeks I think the camera has been great my only complain is the selfie the skin tone is way to washed even when I turn beauty mode to 0. I asked them if there will be a fix I read in China a lot people complained about the same issue and they provided a fix with a firmware update. So i'm waiting for that. Camera software can be better there's no doubt about that, that will always be the same issue with every phone Samsung, Pixel, Apple, Lg, etc.... none of the phone that i find is perfect there's always an issue. What is comes down is are you happy with the quality yourself. I find reviews can be too bias because it's their personal opinion no different from movies critics until you see it yourself you make your own judgement.

 

[dsneedmd]

To get the best from the P20 Pro. Shoot all your photos using the Raw setting. Attach your phone to a PC, open the DCIM file, then the Camera File, Then the Raw file. Now copy your raw files to your PC HD. After you fix these photos using you photo fixing software( Photoshop, Lightroom, etc.) convert to high quality JPEGs & you have the best photos any small camera (Cell or carry around) can produce. I cannot zoom using the raw setting.

 

[Fred98TJ]

To get the best from the P20 Pro. Shoot all your photos using the Raw setting. Attach your phone to a PC, open the DCIM file, then the Camera File, Then the Raw file. Now copy your raw files to your PC HD. After you fix these photos using you photo fixing software( Photoshop, Lightroom, etc.) convert to high quality JPEGs & you have the best photos any small camera (Cell or carry around) can produce. I cannot zoom using the raw setting.

Of course you can not zoom when shooting raw. Raw, by definition, provides all or most of the data available at the sensor. It does not provide a subset of data from just a area of the sensor.

 

[odd1ne]

I think the camera is brilliant you don't get many bad shots and it is super quick people just finding something to moan about and the average Joe will not notice this I haven't really.

 

[abc789]

I had a good look at the P20 Pro reviews because I'm looking for a phone with good camera features, and concluded that it has world leading camera technology that is significantly compromised by its software.
There are lots of useful reviews and tests out there, but a common theme is that the demo shots showcasing the P20 Pro's qualities seem to focus on buildings/scenery and the impressive night mode.

I want to be able to take good quality portraits, and the P20 Pro seems to have some serious issues here. There is a good example on this page:
SHOOTOUT: iPhone X camera vs Huawei P20 Pro camera - Business Insider
Check out the portrait example half way down the page, of the author sitting on a bench. The P20 Pro portrait is very odd, when compared to the iPhone example - all the texture has been smoothed out of the face, and the skin has been lightened.
You can see the same thing in the portrait example here:
https://www.tomsguide.com/us/huawei-p20-vs-pixel-2-vs-iphone-x-camera,review-5324.html
Looking at the full size image, the P20 Pro portrait clearly comes off worst when compared to the Pixel and iPhone, with the same "waxwork" airbrushing of the subject.

From reading around, you can dial down the AI beauty setting, but even at zero, it still kicks in, in portrait mode. I understand that you can avoid the AI completely by shooting in raw, but I don't want to have to post process all my photos before using them, and raw shooting presumably also means that you lose the depth information and bokeh effect of combining the multiple lenses.

I decided it wasn't the phone camera for my particular requirements. The P20 Pro clearly has a superb camera, but I wasn't convinced that it actually takes good portrait photographs, in its current incarnation.

 

[dsneedmd]

If you really care about your photos, shoot raw & fix with Camera Raw SW. If your not that picky, the 20Pro with be good enough.

 

[NightOrchid]

Apparently, the 128 os update for the C432 fixes issues and enhances the camera....

Unfortunately, Im in UK with a C782 variant and we're still stuck on 110..

Wish Ide looked more into Huaweis poor OS and security update track record..
mightve gone Pixel 2XL or XZ2

 

[JZ VR]

Apparently, the 128 os update for the C432 fixes issues and enhances the camera....

Unfortunately, Im in UK with a C782 variant and we're still stuck on 110..

Wish Ide looked more into Huaweis poor OS and security update track record..
mightve gone Pixel 2XL or XZ2

Huawei's actually pretty good with updates but does roll out updates in batches so maybe wait a bit, weird you're on 110 though I got the 130 update a few days ago in Canada.

 

[doohsun]

JZ Vr hey how you get the 130 updates i'm still stuck at 109 i'm with Rogers? did you do it manually?

 

[JZ VR]

JZ Vr hey how you get the 130 updates i'm still stuck at 109 i'm with Rogers? did you do it manually?

No it was ota, my unit's a dual SIM version from Taiwan though bought on eBay, using it with a Freedom Mobile SIM. Do you have the single SIM version, have you tried checking for updates in Settings?

 

[doohsun]

That explains it yeah mine is North American Model since yours is international you're getting all the newest one. Unfortunately with mine it's behind.