HUGE Battery Issue - should i be worried?

[Teddy Jenkins]

Hi all,

this has happened 3 or 4 times now over the last few weeks. I am playing around on my phone. Downloading new apps, installing them, deleting them etc. Nothing out of the ordinary.

Then my battery is at 40%+ and it just dies on me. then I turn my phone back on, as it wasn't restarting, and my phones battery says 2%, going very swiftly down to 1%.

As this has happened a few times what would you recommend?

Has anyone else experience this issue?

Thanks

 

[Chief G-Hawk]

I haven't experienced this issue and appears that my battery is normal.

It seems to me that you may have a defective battery, because it shuts off at 40%. But have you charged it to 100% and let it run down? Does it keep turning off at 40%?

I would take it into service, either where you got it or through samsung, You will probably need a brand new battery.

 

[Golfdriver97]

Hi all,

this has happened 3 or 4 times now over the last few weeks. I am playing around on my phone. Downloading new apps, installing them, deleting them etc. Nothing out of the ordinary.

Then my battery is at 40%+ and it just dies on me. then I turn my phone back on, as it wasn't restarting, and my phones battery says 2%, going very swiftly down to 1%.

As this has happened a few times what would you recommend?

Has anyone else experience this issue?

Thanks

I am inclined to agree it may be your battery. Take it to your carrier and tell them the problem.

From a Sprint Moto X using AC forums app

 

[Teddy Jenkins]

It seems to me that you may have a defective battery, because it shuts off at 40%. But have you charged it to 100% and let it run down? Does it keep turning off at 40%?.

Well it doesn't happen all the time usually I will let it run down to 0% and then recharge it. But this occurrence only happens when downloading apps - maybe 4 or 5 at a time always with the battery at around 40%- 50% and then BAM phone switches off. I turn it back on and there is only 2% left. but like I said not all the time.

I don't want to have to take it back but this has never happened until the last few weeks, maybe it is worth waiting for the 4.3 update first? DAM IT

 

[Teddy Jenkins]

What the hell. My phone keeps turning off. It was at 72% suddenly turned off I turned it back on but it was then at 40% and it did the same again, turning off twice in the space of 5 minutes. It happened earlier today whilst watching a video at 90%

Should I take it back and claim on insurance?

This is really annoying now. I don't root of do anything I shouldn't with this S4.

my shiney new S4

 

[Sentrix]

Should I take it back and claim on insurance?

Yes. Definitely a manufacturer-defective S4.

 

[RageRoids]

What the hell. My phone keeps turning off. It was at 72% suddenly turned off I turned it back on but it was then at 40% and it did the same again, turning off twice in the space of 5 minutes. It happened earlier today whilst watching a video at 90%

Should I take it back and claim on insurance?

This is really annoying now. I don't root of do anything I shouldn't with this S4.

my shiney new S4

Defective battery..

Does it do the same thing with power plugged in ? If it doesn't you have your answer.

 

[str8bucs]

I agree its the battery, i have seen this happen with iPhones after the battery has gotten wet. Replace the battery and you will be good to go!!

 

[Teddy Jenkins]

Thanks guys will do that asap

my shiney new S4

 

[ladyhaly]

Same problem with me. Google Samsung S4 battery problem and you will see that apparently 30% of Galaxy S4s have this problem. My S4 isn't rooted. I factory reset it the other just hoping for a fix. No such luck. Still being like that even after factory reset. Going to buy a new battery today and will claim warranty in the next month or so. My S4 is just two months old.

Sent from my GT-I9505 using Tapatalk

 

[Teddy Jenkins]

Same problem with me. Google Samsung S4 battery problem and you will see that apparently 30% of Galaxy S4s have this problem. My S4 isn't rooted. I factory reset it the other just hoping for a fix. No such luck. Still being like that even after factory reset. Going to buy a new battery today and will claim warranty in the next month or so. My S4 is just two months old.

Sent from my GT-I9505 using Tapatalk

Yeah my S4 is only about 2 months old as well. Its rather annoying and even when I did a factory reset the same. I lost all my folders and everything

 

[ladyhaly]

Yeah my S4 is only about 2 months old as well. Its rather annoying and even when I did a factory reset the same. I lost all my folders and everything

Awww... So the battery gets bust after around 2 months... I just bought a new battery. Not original Samsung battery but from a third party brand called SK. Phone is working fine now. So relieved. But all the stores had Samsung battery kits out of stock...

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[Teddy Jenkins]

Awww... So the battery gets bust after around 2 months... I just bought a new battery. Not original Samsung battery but from a third party brand called SK. Phone is working fine now. So relieved. But all the stores had Samsung battery kits out of stock...

Sent from my GT-I9505 using Tapatalk

I took it in yesterday and the replaced my black mist s4 with a white one instead, but when I took that away it had a huge scratch across the home screen. That's the 3rd s4 I have taken back lol. Luckily I actually really like this phone.

Posted via Android Central App

 

[ladyhaly]

I took it in yesterday and the replaced my black mist s4 with a white one instead, but when I took that away it had a huge scratch across the home screen. That's the 3rd s4 I have taken back lol. Luckily I actually really like this phone.

Posted via Android Central App

Oh wow. Why didn't they just give you a new battery? Why replace the phone? It's fortunate that you're not bothered by it. Are you going to keep the unit with the scratch on the screen? I'm pleased by the phone as well, so far. Would just like a stylus for Photoshop Touch and so I can also use Sketchbook, but I reckon that's more my fault for not holding out for the Note 3.

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[Teddy Jenkins]

Oh wow. Why didn't they just give you a new battery? Why replace the phone? It's fortunate that you're not bothered by it. Are you going to keep the unit with the scratch on the screen? I'm pleased by the phone as well, so far. Would just like a stylus for Photoshop Touch and so I can also use Sketchbook, but I reckon that's more my fault for not holding out for the Note 3.

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Yeah well as I wanted the white one instead it didn't bother me much, I had to redo most things though, a lot of apps didn't download and I lost all my desktop folders.

No I took the scratched unit back the same day and got them to replace it straight away. I got a free Bluetooth speaker thrown in as well

Hmmm the Note would be to big for me in my opinion. don't you think its too big for a phone?

 

[ladyhaly]

Yeah well as I wanted the white one instead it didn't bother me much, I had to redo most things though, a lot of apps didn't download and I lost all my desktop folders.

No I took the scratched unit back the same day and got them to replace it straight away. I got a free Bluetooth speaker thrown in as well

Hmmm the Note would be to big for me in my opinion. don't you think its too big for a phone?

Not for me... It's just a little bit bigger than the S4 and I always carry a bag with me when I go out so putting it in my pocket is no big deal. It's finding a sports armband that would fit it that's going to be problematic. But then I can do more photo editing and sketching... Not that I'm that kind of person. But still... I don't think I'll be buying a tablet any time soon.

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