I can't retrieve my pics from my gallery on my ZTE Android 4.1.2, how can I get them?

[AC Question]

i can't retrieve my pics from my gallery on my zte android 4.1.2

it has drm lock and says this file is created by other devices. can not open it. how do I get my pictures

 

[Rukbat]

Re: i can't retrieve my pics from my gallery on my zte android 4.1.2

A file with a DRM lock can only be accessed on the device it was purchased to be accessed on.

 

[19841962]

But