I can't swipe to unlock anymore

[smalba]

So I put in my fingerprint just to test it out and now I can't unlock my phone by swiping . The option is greyed put in the lock screen options. It says something about credentials or something. How do I enable swipe to unlock without a pass code?

Posted via the Android Central App

 

[smalba]

Found it . It's under settings and security you have to clear all credentials .

Posted via the Android Central App

 

[bbmjack]

Lol

KRASIVA

 

[ronb]

Found it . It's under settings and security you have to clear all credentials .

Posted via the Android Central App

But if you do it again, change to fingerprint, then you have to clear credentials again before none and swipe are not grayed. Anyone know what it is up with that?
Thanks,
Ron

 

[Muhammad Atkins]

I was just having the same problem freaking out... Thanks for the info... Just traded in my note 3 for the 4 today

 

[Kelly Kearns]

I've only had this issue since I have been using Greenify. Before that, I didn't have to clear the credentials.

 

[drjmallen]

Some app apparently locked me into a pattern. I can't swipe anymore and the option is grey. Went to clear certificates as mentioned...that is grey also. Any other ideas???? Help!

 

[Devon Malonson]

Some app apparently locked me into a pattern. I can't swipe anymore and the option is grey. Went to clear certificates as mentioned...that is grey also. Any other ideas???? Help!

Try going into
Settings
Applications
Application manager
And disabling the application that is causing the issue.

Security apps are really gimmicky and require more control overy your device than is really needed. As long as you only download from the Google play store all you'll really need is a good app to help maintain junk and cached files. I always recommendthe built in pass code options for Samsung users.

 

[Scott steinberg]

So I put in my fingerprint just to test it out and now I can't unlock my phone by swiping . The option is greyed put in the lock screen options. It says something about credentials or something. How do I enable swipe to unlock without a pass code?

Posted via the Android Central App