I dropped my V20 into the lavabo

Brjlk

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I accidentally dropped my phone into the water, but immediately picked it up, removed the battery, wiped it dry & blew a hair dryer on it.

I placed back the battery, but noticed that the screen display is uneven & has stripes. Unfortunately the service department is still closed.

Anyone dropped a V20 into water? What you did & what happened ?
Thanks for your input.
 
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Niv77

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Try this. It worked for me couple of years ago.

Put your phone inside a container full of uncooked rice..

Let me know if it works for you! :)
 

Morty2264

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So sorry this happened to you, OP! Keep us updated on what happens to your phone! How long have you had your V20?
 

tickerguy

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The best way to deal with a device that can be disassembled (as the V20 can) if this happens is to:

1. IMMEDIATELY remove the battery. That's the first and most-important thing! DO NOT EVER POWER IT BACK ON UNTIL YOU'RE CERTAIN EVERYTHING IS DRY.

2. If salt water, you're hosed. Give up. Seriously, the odds of success if the water is brackish or salt (that is, ANY salt content) is nearly zero. The reason is that just ONE high-voltage (e.g. power supply rail) line that gets bridged to a logic line will fry whatever that other chip is, and you're done.

3. If FRESH water you have a chance. Disassemble as much as possible. In the BEST case you can get the mainboard and auxiliary boards out. Do so. Then rinse all the *disassembled* parts in 90% or better (100% is best if you can get it, but it's not easy to get) isopropyl alcohol. Use plenty of it -- what you're doing here is getting ALL the water off, to the extent possible, that may have any mineral content in it (that's what causes the shorts and makes things fail.) Be careful with things that are precision and unsealed (e.g. camera modules) as if they didn't get water in them and you flood them with alcohol it may not dry out, and if it doesn't you'll ruin them -- close inspection is necessary on those first.

4. Use "canned air" to blow all the alcohol off as much as possible, then set the board(s) in a warm, dry place and let them airdry for AT LEAST 24 hours. Air from a scuba tank (-50F dew point) with an airgun attachment for the BCD hose works too, but DO NOT EVER use air from an ordinary air compressor (the air from them is both moist AND, for most units, oily as well!) There WILL be residual alcohol in crevices, and maybe some water, you cannot get out with the canned air -- this is where the risk is, because the minerals in the water are (again) what creates the short circuits and ruins things.

5. After at least 24 hours CAREFULLY inspect with a jeweler's loupe or other means of moderate magnification to check for ANY moisture or obvious burn or mineral-tracking marks where shorts occurred. Pay particular attention near and under the pads where ICs are soldered and around other things that can trap moisture. If it's not completely dry wait longer. PATIENCE IS A VIRTUE HERE. If you see mineral or burn marking you're probably (99% of the time) screwed.

Put it back together and try it. If you got lucky and there was no short while the battery was in it, most of the time you will have success. If you tried to use it while it was still wet, however, even momentarily, the odds are extremely poor.

Rice does very little. If you're in fresh water and have no other options, or if any sort of time has passed, a better choice than rice is to either find a nice, hot car (temp <150 but over 100F) or a heated chamber of similar temperature (set to 120F if you can) and place the entire unit in it opened up as much as possible. This will drive the moisture out but it will take several hours to do so, depending on how wet it is. IF you have suffered no shorts this will probably be effective, but it leaves any mineral deposits in the unit, which means the risk for future trouble is quite high. Nonetheless if you can't get the boards out to flush them properly with a chip and solder-safe dessicant (e.g. isopropyl alcohol) it's a better bet than a bag of rice.
 
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Brjlk

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Try this. It worked for me couple of years ago.

Put your phone inside a container full of uncooked rice..

Let me know if it works for you! :)

I put it inside rice for one and a half day. I will keep it till Monday when I will bring it to the service center.

Posted via the Android Central App
 

Brjlk

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The best way to deal with a device that can be disassembled (as the V20 can) if this happens is to:

1. IMMEDIATELY remove the battery. That's the first and most-important thing! DO NOT EVER POWER IT BACK ON UNTIL YOU'RE CERTAIN EVERYTHING IS DRY.

2. If salt water, you're hosed. Give up. Seriously, the odds of success if the water is brackish or salt (that is, ANY salt content) is nearly zero. The reason is that just ONE high-voltage (e.g. power supply rail) line that gets bridged to a logic line will fry whatever that other chip is, and you're done.

3. If FRESH water you have a chance. Disassemble as much as possible. In the BEST case you can get the mainboard and auxiliary boards out. Do so. Then rinse all the *disassembled* parts in 90% or better (100% is best if you can get it, but it's not easy to get) isopropyl alcohol. Use plenty of it -- what you're doing here is getting ALL the water off, to the extent possible, that may have any mineral content in it (that's what causes the shorts and makes things fail.) Be careful with things that are precision and unsealed (e.g. camera modules) as if they didn't get water in them and you flood them with alcohol it may not dry out, and if it doesn't you'll ruin them -- close inspection is necessary on those first.

4. Use "canned air" to blow all the alcohol off as much as possible, then set the board(s) in a warm, dry place and let them airdry for AT LEAST 24 hours. Air from a scuba tank (-50F dew point) with an airgun attachment for the BCD hose works too, but DO NOT EVER use air from an ordinary air compressor (the air from them is both moist AND, for most units, oily as well!) There WILL be residual alcohol in crevices, and maybe some water, you cannot get out with the canned air -- this is where the risk is, because the minerals in the water are (again) what creates the short circuits and ruins things.

5. After at least 24 hours CAREFULLY inspect with a jeweler's loupe or other means of moderate magnification to check for ANY moisture or obvious burn or mineral-tracking marks where shorts occurred. Pay particular attention near and under the pads where ICs are soldered and around other things that can trap moisture. If it's not completely dry wait longer. PATIENCE IS A VIRTUE HERE. If you see mineral or burn marking you're probably (99% of the time) screwed.

Put it back together and try it. If you got lucky and there was no short while the battery was in it, most of the time you will have success. If you tried to use it while it was still wet, however, even momentarily, the odds are extremely poor.

Rice does very little. If you're in fresh water and have no other options, or if any sort of time has passed, a better choice than rice is to either find a nice, hot car (temp <150 but over 100F) or a heated chamber of similar temperature (set to 120F if you can) and place the entire unit in it opened up as much as possible. This will drive the moisture out but it will take several hours to do so, depending on how wet it is. IF you have suffered no shorts this will probably be effective, but it leaves any mineral deposits in the unit, which means the risk for future trouble is quite high. Nonetheless if you can't get the boards out to flush them properly with a chip and solder-safe dessicant (e.g. isopropyl alcohol) it's a better bet than a bag of rice.

Thanks for the detail explanation, you know the subject well.
Actually the phone is under rice.

Tomorrow I will see if I can expose the mother board, follow your advise and put the phone under the windscreen of my car place under sunlight. I think it is better to cover the phone with a cloth to avoid direct sun.

Definitely I will bring it to the service center on Monday. It was high time LG came up with the V30, a water resistant phone.

Posted via the Android Central App
 

Morty2264

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Thanks for the detail explanation, you know the subject well.
Actually the phone is under rice.

Tomorrow I will see if I can expose the mother board, follow your advise and put the phone under the windscreen of my car place under sunlight. I think it is better to cover the phone with a cloth to avoid direct sun.

Definitely I will bring it to the service center on Monday. It was high time LG came up with the V30, a water resistant phone.

Posted via the Android Central App

Good plan! Keep us updated!
 

Brjlk

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Good plan! Keep us updated!

Well I brought the phone to the service centre. Diagnostic: Need to replace motherboard & screen. Cost of repairs: $390. The phone bought new cost me $725. So I thought it was not worth the repair & that I would use till it stopped working.
However the phone degraded rapidly. 2 days later the keyboard behaved erratically with the cursor jumping back and the screen displayed images by itself.

I had no choice than to get a new phone, an LG V30+.
So guys, be very careful about water damage. The V20 is very vulnerable to water.
 

tickerguy

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Well, yes it is.

Frys, by the way, has new ones for about $300, and there are a bunch of one ranging from "working used" to "likely NOS" from various sellers in the $200-250 range.

I really like this device but I wouldn't pay $700 for it.
 

Brjlk

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Well, yes it is.

Frys, by the way, has new ones for about $300, and there are a bunch of one ranging from "working used" to "likely NOS" from various sellers in the $200-250 range.

I really like this device but I wouldn't pay $700 for it.

I had no choice, where I am from (Mauritius) phones are much more expensive than in the States. The Samsung S8, the Iphone or even the Huawei Mate 10 Pro are more expensive than the V30 here. The local agent does not sell the V20 once the V30 is out and the used phone market is practicality non-existent.

Despite the price I am happy with my forced upgrade to the V30: Barel distortion free wide angle lens (barrel distortion was horrible on the V20) with higher resolution, water resistant, wireless charging, better video stabilization & ergonomics and 128 MB of internal storage.

However if my V20 were still working, I would never have upgraded to the V30, after only one year's use.
 
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flyingkytez

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I accidentally dropped my phone into the water, but immediately picked it up, removed the battery, wiped it dry & blew a hair dryer on it.

I placed back the battery, but noticed that the screen display is uneven & has stripes. Unfortunately the service department is still closed.

Anyone dropped a V20 into water? What you did & what happened ?
Thanks for your input.

You should have left it in a bag of uncooked rice for a few days before turning it back on.

Since the V20 back is removable, repairs are much easier. You can probably swap out the LCD if needed to. Or just buy another used V20 for around $200.
 

flyingkytez

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I had no choice, where I am from (Mauritius) phones are much more expensive than in the States. The Samsung S8, the Iphone or even the Huawei Mate 10 Pro are more expensive than the V30 here. The local agent does not sell the V20 once the V30 is out and the used phone market is practicality non-existent.

Despite the price I am happy with my forced upgrade to the V30: Barel distortion free wide angle lens (barrel distortion was horrible on the V20) with higher resolution, water resistant, wireless charging, better video stabilization & ergonomics and 128 MB of internal storage.

However if my V20 were still working, I would never have upgraded to the V30, after only one year's use.

Give it 12 months, battery will get weak. V20 you can easily change the battery.
 

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