I'm trying to get into my samsung galaxy 5 phone and somehow it went to enter alternative password. I typed it in and it wouldn't take it. I tried several times and now I only have 4 attempts left before it gets reset to factory settings and all data lost. Help!!! I need to retrieve my alternative password as I obviously forgot.
-
Welcome to the all-new Android Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues please let us know in this thread!
- Mar 9, 2012
- 161,974
- 310
- 83
Welcome to Android Central! Was it on fingerprint unlock before?
Not sure if there is much you can do, besides doing a hard reset (which it'll do anyway if you fail the unlock enough times). If there were an easy way to retrieve your password, it would make the security of a password relatively ineffective.
See if any of these methods works: https://support.google.com/nexus/answer/3388218?hl=en
Not sure if there is much you can do, besides doing a hard reset (which it'll do anyway if you fail the unlock enough times). If there were an easy way to retrieve your password, it would make the security of a password relatively ineffective.
See if any of these methods works: https://support.google.com/nexus/answer/3388218?hl=en
Found the solution: Delete all the fingerprints registered (verifying by fingerprint or alternative password) inside the Fingerprint manager. When all registered prints are removed, the lock screen will go back to swipe.
Facebook
Twitter
Instagram