I Have a Brand New ZTE Blade S6 Mobile Phone Please help ?

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Hello to Every one on this forum,

I recently purchased a brand new ZTE Blade S6, I live in the UK and my Carrier is Virgin Mobiles Network.

I am having a couple of problems with my new ZTE blade S6 and these problems are as follows -

1. Not always but enough to be annoying and stop me from using mobile is when i receive a phone screen stays black and although i can hear ringtone that someone is trying to contact me i have no way of answering mob ?

This mobile has Lollipop 5.0 Android running on it.
When making a call to someone if they are unable to answer and then it goes to there answer machine I am unable to end call without turning mobile off or rebooting it ?

2.Also, when i use for example Outlook.com app, Eurosport app, BBC Sports app etc anything that has a Notifications option well it doesn`t work ie i dont get a notification or ringtone that would go with it, where as with older samsung galaxy s3 notifications worked all the time ?

Thanking you all in advance
carmine
 

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