A
AC Question
I have MOTO E 4G LTE (2nd Generation)2015 which is ‘unusable’.
If I press the power button for about 30 seconds, the initiation sequence starts and progresses.
When the main screen is reached it then displays: ‘unfortunately the process.com. Motorola process system has stopped.’ With OK at the bottom.
If I press the OK, the ‘power off’ sign appears for less than a second and the above message reappears. Then if I continue to press the power button or do nothing the initiation process starts for about one second then the screen goes black.
Apart from what is mentioned above I do not have access to ‘settings’ or in fact anything.
Is there a way around the aforementioned in order that I may have access to the contents, in order that I may be able to correct/delete any unrequired contents/apps?
If I press the power button for about 30 seconds, the initiation sequence starts and progresses.
When the main screen is reached it then displays: ‘unfortunately the process.com. Motorola process system has stopped.’ With OK at the bottom.
If I press the OK, the ‘power off’ sign appears for less than a second and the above message reappears. Then if I continue to press the power button or do nothing the initiation process starts for about one second then the screen goes black.
Apart from what is mentioned above I do not have access to ‘settings’ or in fact anything.
Is there a way around the aforementioned in order that I may have access to the contents, in order that I may be able to correct/delete any unrequired contents/apps?