I've got my note 3 for 1 year and this is the third time i dropped. But this time I dropped it with the cable connected to the phone while I was studying for my exam.
After I dropped it this time I notice these symptoms:
1. Whenever I off the screen, it takes too long to switch on the screen (sometimes it turned on but I can't unlock, so i need to wait a like 10 minutes then turn it on again and i can unlock it, but mostly when usb cable is attached during charging now)
2. I can't use access GPS or use any apps that using GPS like waze and google maps.
3. I can't access my google accounts (thus Play store, gmail and etc is not available)
4. I can on my bluetooth and discover other devices BUT I cant pair/sent with my laptops or any devices and it seems it takes too long to respond.
5. I can't find it on "My Computer" in my laptops but the driver is detected in device manager with an exclamation mark!
6. It now takes like a few hours to sent a text message.
7. Other apps take longer to respond and notification pop out like a few hours after i already read it on the apps(ex: instagram) except for whatsapp.
8. The phone take longer to start. (i mean services, like i can only turn off the screen after it has been vibrate)
(usually it vibrate right away after the phone is started, but now it takes longer like after 5 minutes)
9. Sometimes when im on call I cant turn on the screen back. thus i cant end the call.
10. I cant access the hidden service menu anymore *#0*# or any other code.
Luckily whatsapp work just fine.
The question is, I would like to ask help from expert how to deal with this problem.
like can a factory reset/hard reset solve this problems ?
or should i open the casing and look at the hardware ?
p/s: Im currently waiting to buy a new sd card to backup the internal memory.
Notes:
-My note 3 come with 32GB internal memory, so i dont buy any sd card yet.
-I still with android 4.4.2 KitKat it comes with (didn't do any updates OS updates)
-sometimes i accidentally pressed "Factory data reset" but then I press the home key and end all application.
-never been rooted
After I dropped it this time I notice these symptoms:
1. Whenever I off the screen, it takes too long to switch on the screen (sometimes it turned on but I can't unlock, so i need to wait a like 10 minutes then turn it on again and i can unlock it, but mostly when usb cable is attached during charging now)
2. I can't use access GPS or use any apps that using GPS like waze and google maps.
3. I can't access my google accounts (thus Play store, gmail and etc is not available)
4. I can on my bluetooth and discover other devices BUT I cant pair/sent with my laptops or any devices and it seems it takes too long to respond.
5. I can't find it on "My Computer" in my laptops but the driver is detected in device manager with an exclamation mark!
6. It now takes like a few hours to sent a text message.
7. Other apps take longer to respond and notification pop out like a few hours after i already read it on the apps(ex: instagram) except for whatsapp.
8. The phone take longer to start. (i mean services, like i can only turn off the screen after it has been vibrate)
(usually it vibrate right away after the phone is started, but now it takes longer like after 5 minutes)
9. Sometimes when im on call I cant turn on the screen back. thus i cant end the call.
10. I cant access the hidden service menu anymore *#0*# or any other code.
Luckily whatsapp work just fine.
The question is, I would like to ask help from expert how to deal with this problem.
like can a factory reset/hard reset solve this problems ?
or should i open the casing and look at the hardware ?
p/s: Im currently waiting to buy a new sd card to backup the internal memory.
Notes:
-My note 3 come with 32GB internal memory, so i dont buy any sd card yet.
-I still with android 4.4.2 KitKat it comes with (didn't do any updates OS updates)
-sometimes i accidentally pressed "Factory data reset" but then I press the home key and end all application.
-never been rooted
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