I just received a second hand samsung S7, all the apps are transprent

[Android Central Question]

Hi

All my apps have transparent backgrounds, so you can see through everything. The annoyance is magnified because there is something ghosting above the wallpaper but below the icons, so I get these icons hovering in the background adding to the annoyance...

HELP?

 

[B. Diddy]

Welcome to Android Central! Sounds like screen burn-in. Do they show up in a screenshot, if you look at the image on a different device? If not, then it's screen burn-in. Nothing you can do about that, sorry!

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[tissy111]

the background ghosting is not visible if I simply screen shot it, but the transparent apps are all the time... all app backgrounds are set at around 30% see through

 

[Mooncatt]

the background ghosting is not visible if I simply screen shot it, but the transparent apps are all the time... all app backgrounds are set at around 30% see through

Welcome to the forums. Unfortunately this is screen burn in and the only solution is to replace the screen itself.

 

[tissy111]

ok thank you, even for the apps?

 

[B. Diddy]

So you're saying that the app shortcut icons are transparent, but will move as you scroll through the homescreens? Show us a screenshot: http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

 

[tissy111]

When I open the app, the background page of the app is semi transparent,

 

[hallux]

Let me see if I understand this correctly as there seems to be a misunderstanding of terms -
On the home screen, everything looks normal?
When you open an app you can still see the home screen through the app?
Is it YOUR homescreen you can see through the app?

The idea of screen burn-in that was mentioned before is that a certain image spent long enough on the screen that it's stuck around and you now can't get rid of it. If you take a screenshot of one of the app that this happens to and (and this is key) view it on another device do you see this same issue? If you DO NOT then the issue is screen burn-in as it's a hardware issue.

 

[tissy111]

sort off, on the home screen there is slight ghosting of an app like google assistant, but thats less iritating..

What is more so, if I open an app, I can see the homescreen through the app. Now If I take a screen shot its not transparent, but if I am looking at the app - for example whatsapp I can see stuff beneath it.

 

[hallux]

That's not the app being transparent, that's the screen burn in.

This might be a good example to see if it's similar - https://en.wikipedia.org/wiki/Screen_burn-in#/media/File:Plasma_burn-in_at_DFW_airport.jpg

Here's an article on this issue - https://en.wikipedia.org/wiki/Screen_burn-in

Something like that? If it doesn't show on a screenshot then it's almost definitely a hardware issue.

 

[B. Diddy]

Again, it would be helpful to post a screenshot. If it doesn't show up in the screenshot, then it's burn-in.

 

[Mooncatt]

Again, it would be helpful to post a screenshot. If it doesn't show up in the screenshot, then it's burn-in.

Actually, I think in this case, we would be better served if @tissy111 can take a photo of the screen with a camera to show us. Ideally something with a white background, like loading up this website http://www.blankwebsite.com/

 

[B. Diddy]

Actually, I think in this case, we would be better served if @tissy111 can take a photo of the screen with a camera to show us. Ideally something with a white background, like loading up this website Blank website. Blank site. Nothing to see here.

And comparing the two would be even better!

 

[tissy111]

It doesnt screen shot

 

[tissy111]

This is a photo of the screen,you can see at tge bottom something usvehind the background

At the bottom of the screen underneath the automatic words

 

[mustang7757]

This is a photo of the screen,you can see at tge bottom something usvehind the background

At the bottom of the screen underneath the automatic words

You have a theme on the phone?

 

[hallux]

That definitely looks like screen burn-in to me.

 

[B. Diddy]

Yep, I agree, burn-in. Did you buy this from someone, or were you given it for free? If you bought it using some 3rd party marketplace (like eBay), and if the listing didn't specifically say there was screen burn-in, you could probably request a refund.

 

[Mooncatt]

Definitely, 100% screen burn in. It's pretty severe too, so hopefully you can get a refund or some other resolution without much hassle. Looks like whoever owned this before you played a lot of Pokemon Go.



Notice the placement of the bottom icons.

 

[hallux]

Nice catch @Mooncatt !