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I just upgraded my note 5 and my backup password does not work.


AC Question

I just upgraded my note 5, i forgot my backup password for the fingerprint. i cant access settings since it is asking for the backup password. thank you. please help

B. Diddy

Senior Ambassador
Mar 9, 2012
Welcome to Android Central! There may not be much you can do. The backup password is important to remember, because the fingerprint sensor can fail. In the future, if you're prone to forgetting important passwords, write them down and keep them somewhere secure at home, like in a safe.