• Welcome to the all-new Android Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

I just upgraded my note 5 and my backup password does not work.

A

AC Question

I just upgraded my note 5, i forgot my backup password for the fingerprint. i cant access settings since it is asking for the backup password. thank you. please help
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
161,886
250
0
Welcome to Android Central! There may not be much you can do. The backup password is important to remember, because the fingerprint sensor can fail. In the future, if you're prone to forgetting important passwords, write them down and keep them somewhere secure at home, like in a safe.