I need a solution for this. 'Unfortunately process com . android. phone has stopped'

[Raf Sana]

I got this message in the home screen When a incoming call comes. But the call is not receive to the phone. Pls help me.

 

[Haalcyon]

Welcome to Android Central!

You could try wiping the cache in Recovery (or if that doesn't work try a factory reset).

[INFO]Cache Wipe:


1. Boot into recovery. I don't own a S3, so I'm not sure the specific way to do it, but it generally involves holding down certain buttons on boot-up. Often, a Google search for "boot [phone model] to recovery" will get your answer for you.


2. Clear the cache partition. This is like a "temp" directory on your Android system, and is also where the updates are downloaded to for staging. If you have a corrupt update download mucking things up, this will remove it. Wiping the cache will NOT remove any user apps or data, and is generally a pretty harmless procedure.


3. Reboot the phone normally.
[/INFO]

 

[GSDer]

Raf,
Do you have any 3rd party 'phone' apps (ex. Skype) installed?

Since it's only (?) happening with the Phone app, you could try this before performing a Factory Reset - go to Settings -> Application manager -> swipe right until you get to the ALL tab -> scroll down until you find the Phone app, and select it -> select the 'Clear cache' and 'Clear data' buttons.

If that doesn't help, go to Settings -> Application manager, press the Menu button and select 'Reset app preferences' (note: this will clear all of your default app selections).

BTW, does this only happen when you receive a call or also when you attempt to make a call; or does it happen as soon as you open the Phone dialer?

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4