I Still Haven't Got The Update

[JayoxD]

My phone has really been acting up lately, i actually want to try the update cause i can't seem to get a steady 4g signal since forever. I kept trying to update for the last week and i just figure whatever it'll probably get pushed by sunday and i still don't have it and nothing shows up when i try to manually search for it.

time to have a chat with verizon tonight?

 

[goyo21]

I haven't got the update either. I'm not rooted, nor did I install any leaked updates. Phone works great, minus the far and very few reboots.

 

[JayoxD]

i actually get 0 reboots but my freaking data goes on and off every 2 minutes which i feel like is 10x more frustrating.

 

[bjboucher]

If you want the update bad enough and don't mind losing all your apps and settings, you can manually install it.

 

[goyo21]

If you want the update bad enough and don't mind losing all your apps and settings, you can manually install it.

Will not getting or downloading the update affect future and possibly more important updates?

 

[yodatom10]

Will not getting or downloading the update affect future and possibly more important updates?

no it won't

 

[droid77]

+1. I also have not got the update (MR2). I'm still on the original software.

 

[yodatom10]

+1. I also have not got the update (MR2). I'm still on the original software.

If u go to check for updates in the settings what happens

Sent from my ADR6400L using Tapatalk

 

[droid77]

If u go to check for updates in the settings what happens

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It does not show a software update available. How long does it normally take for everyone to get the latest update when they come out?

 

[yodatom10]

It does not show a software update available. How long does it normally take for everyone to get the latest update when they come out?

When I taked to a Verizon rep last week he said everyone should have had it by last Sunday. There are also reports of Verizon no force pushing the update. So if you should have it very soon if u don't want to wait u can do it your self but u will lose all. Your data.

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[jjb5169]

I've been having the same problem as well. I went to the Verizon Store (this was my mistake to begin with) after work and explained the whole disappearing box and not getting the update story. However, the tech assoc. just didn't get it. She relentlessly tried to explain that the update already installed, without me knowing. I called the number listed on the bottom of the update docs when I got home. The tech knew his stuff; he said an internal update was sent everyone last week indicating a small number of thunderbolt owners were experiencing the same problem. Originally his dept. was directing reports internally to an offline dept. that then manually was pushing the update. But he said it was not working out as intended was discontinued. Basically, as of today there is no viable solution. When they figure out a solution, the update will successfully pushed (that and not being required to perform a hardreset).

 

[yodatom10]

I've been having the same problem as well. I went to the Verizon Store (this was my mistake to begin with) after work and explained the whole disappearing box and not getting the update story. However, the tech assoc. just didn't get it. She relentlessly tried to explain that the update already installed, without me knowing. I called the number listed on the bottom of the update docs when I got home. The tech knew his stuff; he said an internal update was sent everyone last week indicating a small number of thunderbolt owners were experiencing the same problem. Originally his dept. was directing reports internally to an offline dept. that then manually was pushing the update. But he said it was not working out as intended was discontinued. Basically, as of today there is no viable solution. When they figure out a solution, the update will successfully pushed (that and not being required to perform a hardreset).

If the tech was telling the truth this is good to know.


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[droid77]

If the tech was telling the truth this is good to know.


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+1.