I was going to upgrade, but not anymore.

[NealJ777]

It was well published that T-mobile would not sell the Moto X on their website and that you had to buy it through Motorola.

Okay. Thank you. I am not going to be paying full price for the phone.

 

[anthony2558]

What does "upgrade fee" even mean anymore.... They used to say that they charged it because they had to do some leg work and transfer numbers from old phone to your new phone, do some computer work. Now all they do is pop a sim card in and out. Google does the rest in restoring everything. I think they should just drop the activation fee all together. Its really just a gimmick anymore.

 

[jimbarr]

Frankly, I paid $199 through Verizon just over a month ago, and don't regret it at all--not one bit. I came from a DROID Bionic, and the difference is absolutely stunning with the Moto X shining in all comparisons. Yes, you can get it cheaper elsewhere, and yes, there are other models that may our-spec it, but that will always be the case. The Moto X is very much a fine phone.

 

[NealJ777]

What does "upgrade fee" even mean anymore.... They used to say that they charged it because they had to do some leg work and transfer numbers from old phone to your new phone, do some computer work. Now all they do is pop a sim card in and out. Google does the rest in restoring everything. I think they should just drop the activation fee all together. Its really just a gimmick anymore.

I agree. It's not like they have to do anything "administrative" on their end AND they get you for another two-years, so they're making money off of you anyway. All the carriers do it, so it's not like you can blame VZW. I contacted AT&T about switching and AT&T refused to waive the activation fee.

Frankly, I paid $199 through Verizon just over a month ago, and don't regret it at all--not one bit. I came from a DROID Bionic, and the difference is absolutely stunning with the Moto X shining in all comparisons. Yes, you can get it cheaper elsewhere, and yes, there are other models that may our-spec it, but that will always be the case. The Moto X is very much a fine phone.

Well, I pulled the trigger and ordered a Moto X on VZW. I'll see if I can sweet talk some CSR into waiving the fee for me.

 

[KWKSLVR]

Good luck, I hope they do. The only company I've ever had waive a fee like activation for me was T-Mobile when I bought my Vibrant. I think the manager did it because they were already coming out on top since I paid full price to not have a contract and I was setting up a new line with them.

 

[benhmadison]

Well, I *** WAS *** considering upgrading to a Moto X, but VZW just killed all hope of doing that. The Moto X is currently $49 (VZW) at several online retailers. However, if I upgrade, there's a **** $30 **** upgrade fee (really?!). VZW has no interest in waiving the fee, I tried!

I will also lose my 4GB/month data plan and go down to 2GB. When I signed up with VZW two-years ago, they had a special that I got 4GB data for the 2GB price. I probably don't use that much data, but still. It's the whole idea of losing 2GB of data!

The data situation definitely sucks. I have AT&T so I am not completely sure how much sweet talking can be done to Verizon cust service but you might talk them into a reoccurring bill credit or something for the trouble.

Unfortunately the upgrade fee is always going to be there like you said regardless of carrier. It's just many of the ways carriers make free money off of their customers. Back in the day they used to waive it if you asked but now it's pretty much set in stone. Many people on here will tell you to just "go prepaid" or "buy it outright" but many people like myself need reliable service and don't mind paying more a month to get it.

As I said I am not sure how much power the Verizon cust service reps have but with AT&T when I did my last upgrade I called and asked for the fee to be waived and was told it is not something their system allows. I then asked for some sort of compensation to equal the fee since I was going to be spending another two years handing over my hard earned money and they did throw me a 30 dollar courtesy credit.

The fees suck but at the end of the day what can you do

Aside from all of that, you will love the Moto X, it's the best phone i've ever had (and I've had a lot of phones)

 

[NealJ777]

I've had my Moto X now for only a week and I love it! I can't see how I can ever go to a phone that does not have active notifications! :-*


VZW already added the $30 fee to my bill. They didn't waste any time. I'll try giving them a call this week and see if I can talk them into dropping the fee.

 

[fldude99]

I've had my Moto X now for only a week and I love it! I can't see how I can ever go to a phone that does not have active notifications! :-*


VZW already added the $30 fee to my bill. They didn't waste any time. I'll try giving them a call this week and see if I can talk them into dropping the fee.

I agree. The Moto X is definitely the best device I've owned since the Nokia N95 back in the day.

 

[bbycrts]

It's a bummer that as long as you are having the carrier subsidize the cost of the phone in exchange for a contract that you have to play the fees game - but that's how it works. Of course, the real stinker is that VZW (and other big guys?) don't discount the price when you bring your own device, since you're not paying off the subsidy over time. On the other hand...I bought the Moto X from eBay, basically new, for $400. I will sell my old Razr M on eBay. I'll probably end up spending the same after all is said and done as I would've with the subsidized price, but I get to keep my unlimited data.

 

[NealJ777]

Yeah. I lost a "4GB for the price of 2GB" by upgrading.

Sent from my Nexus 7 using Tapatalk 4

 

[Stang68]

Yeah. I lost a "4GB for the price of 2GB" by upgrading.

Sent from my Nexus 7 using Tapatalk 4

Sorry to hear that...I bought my X yesterday and was able to finagle the rep into adding a $10 a month line onto my account so I could keep unlimited data (i use about 10gb a month). Now I have this $10 a month line which I'll use as my "upgrading line" from now on.