If Google wants some basic (but important) feedback, I have a few thoughts to share

[L0n3N1nja]

And yet I find iOS's UI and settings menu confusing and non-intuitive.

Same, it always frustrated me when I used iOS and it felt like the most basic of tasks were either nonexistent or difficult to do. Trust me when I say I delt with far more customer support issues and users struggling to do things with their iPhone than Androids when I worked at Verizon.

 

[J Dubbs]

Same, it always frustrated me when I used iOS and it felt like the most basic of tasks were either nonexistent or difficult to do. Trust me when I say I delt with far more customer support issues and users struggling to do things with their iPhone than Androids when I worked at Verizon.

Good to know

 

[L0n3N1nja]

Good to know

Probably worth mentioning it was 2012-2016 and iphones were most popular among teens and those 40 plus in age. Android seemed more popular with the 20-40 age range and they usually had a stronger grasp on technology.

Personally for me I grew up using almost every version of windows, a few versions of Mac, and played with numerous Linux distributions. Then working at the store when I had no customers I dug through menus and knew the ins and outs of Android, even learned windows mobile and blackberry. For whatever reason iOS felt so dumbed down to me it was actually more complicated to use, features just didn't exist, lacked user tools for troubleshooting because iOS "just worked" until it didn't, and some tasks required connecting to a computer and using iTunes. It felt like such a crippled OS I still remember a nightmare I had years ago where I was stranded at some club and pulled out my phone to discover it was an iPhone and wouldn't do anything I needed it to. Lol