Sometimes, when you post a question, one of us will ask you for more information (and, if you're not already registered, give you a link to go to, to register). Sometimes answering your question might mean that we need to know the make and model of your phone, or the app you're talking about, or some other information.
And if you don't respond, we can't help you. So register, then go back to the thread in which the request for information was posted and give us the additional information. If you don't, we can't help you.
(This is not a paid help service - we don't sit here waiting for you to post, then answer immediately. Someone who knows the answer to your question might not see it for a few hours, or even for a few days, so keep checking back. [If you want a paid question answering site that responds immediately, search for one.])
And if you don't respond, we can't help you. So register, then go back to the thread in which the request for information was posted and give us the additional information. If you don't, we can't help you.
(This is not a paid help service - we don't sit here waiting for you to post, then answer immediately. Someone who knows the answer to your question might not see it for a few hours, or even for a few days, so keep checking back. [If you want a paid question answering site that responds immediately, search for one.])
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