Incorrect Unlock Code from AT&T

shell111405

Member
Apr 17, 2013
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0
0
Hi, I like to know if anyone else has the same problem and what options there are if any.

I bought a new AT&T Note 9 on Ebay. Seller told me the phone had been paid off so I went ahead and requested an unlock code from AT&T.

AT&T approved my request and provided the unlock code. Problem is that I kept getting message that the unlock code is incorrect. I have tried 3 times already and still got the same incorrect unlock code message.

Upon further research, I found that one may have up to 5 attempts to enter a code to unlock the phone. If entering incorrect code more than 5 times, the phone will be permanently locked to the network, in my case to AT&T.

I have been given the run around from both AT&T and Samsung. One says the other should be responsible for fixing the problem (!!!!).

Any advice is appreciated. Thank you.
 
There have been other posts about this very same thing and so far, it looks like there is no fix. From what it sounds like, Samsung provided AT&T with incorrect unlock codes.
 

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