Received my Galaxy Nexus directly from Google last week.
Tried turning it on immediately, no dice. Figured maybe the battery was completely drained, so I plugged it in overnight.
Next morning, same thing. Tried popping the battery, made sure the connections to the battery were good...nada...figured it was a DOA.
Called Google (which was getting slammed by everyone calling in about the Nexus 7 tablets).
[FIX]
Guy I talked to told me to wipe (not rub, just wipe) both the contacts on the phone, and the battery, as the cleaner they use can sometimes prevent a connection from occurring.
As I'm doing this, I'm rolling my eyes, as I think this is some BS to try to put me off...
As he asked, I wiped the contacts on the battery and the phone (used the shirt I was wearing). Popped the battery back in, and it powered up immediately!
Figured I'd post this in case anyone else is running into the same situation...
Tried turning it on immediately, no dice. Figured maybe the battery was completely drained, so I plugged it in overnight.
Next morning, same thing. Tried popping the battery, made sure the connections to the battery were good...nada...figured it was a DOA.
Called Google (which was getting slammed by everyone calling in about the Nexus 7 tablets).
[FIX]
Guy I talked to told me to wipe (not rub, just wipe) both the contacts on the phone, and the battery, as the cleaner they use can sometimes prevent a connection from occurring.
As I'm doing this, I'm rolling my eyes, as I think this is some BS to try to put me off...
As he asked, I wiped the contacts on the battery and the phone (used the shirt I was wearing). Popped the battery back in, and it powered up immediately!
Figured I'd post this in case anyone else is running into the same situation...
Facebook
Twitter
Instagram