Intermittently my phone doesn't connect, why?

anon(9566400)

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Jul 27, 2015
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Intermittently my phone doesn't connect

Every so often my phone doesn't connect - with incoming calls it either doesn't ring or even register that a call has been missed or it rings but the line is silent although it's a bona fide caller; texts can be held up as though I've got no signal; with outgoing calls it either goes straight to voicemail or doesn't even bother to try to connect. I also seem to have intermittent problems with wifi even though the signal should be at least OK - e.g. my location on Google+ isn't updated, I can't download pages from the internet.

If a caller repeatedly calls me, having had a problem first time round, they seem to get through after 2 or 3 goes. It's as if there's a blockage.

Does anyone know if this is a problem with the handset, the operating system/phone app or the network? Any suggestions as to what I can do?
 
Re: Intermittently my phone doesn't connect

I've had that problem, and the only thing that fixed it was a reboot and it would be fine for a while and then start up again (mostly the calls not connecting, or me not being able to hear the person on the other end). It seems to be with the phone app. I did recently have to do a factory reset on my phone and I haven't had that issue since.
 
Re: Intermittently my phone doesn't connect

When you do a factory reset, do you lose all your apps, settings etc?
 
The phone will be restored to how it was when it came out of the box, although software updates will not be undone. Anything that you don't back up will be lost.
Check these guides, by Paul627g:
http://forums.androidcentral.com/ambassador-guides-tips-how-s/324662-guide-sms-backup-restore.html

...Rukbat:
http://forums.androidcentral.com/am...s/499341-guide-backing-up-android-device.html

...and VW Maverick:
http://forums.androidcentral.com/am...w-factory-data-reset-your-android-device.html

Posted via the Android Central App
 

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