internal failure

[AC Question]

when selecting alexa app I get a message

Internal Failure

 

[Rukbat]

The app failed. Uninstall it, restart the phone, then install the app again.

 

[kanona29]

I received the same InternalFailure/ error on my Alexa app for around the same time.

Tried uninstalling the amazon and alexa app with reboots and still says Internal Failure.

Does anyone have any other ideas? Maybe it's something with the actual Alexa app

 

[Laura Knotek]

AWS is down right now. I don't know if the issues are related.

 

[jsimon208]

Same thing! And I thought it was just me. I was getting really frustrated when it stopped playing music from my Prime Music library.

Frustrating but glad to see it isn't just me.

 

[toenail_flicker]

Thought it was just me. Wouldn't work my devices and removing and reinstalling after reboots helped nothing.