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Internal storage vanished!!

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Android Central Question

i have been using samsung a50 128gb internal storage device for 1year now....due to some repeated restarting problem,i took it to a repair shop...the repair shop said it cannot be fixed...then i brought it home and ,out of anger,hit my phone on some wooden furniture...then surprisingly,it opened and unfortunately there was a factory reset...ny problem is that now it is showing that my internal storage is 16 gb only!!!!but i had 128gb internal storage...whats the problem??did the repairman do something??what can i do??

B. Diddy

Senior Ambassador
Mar 9, 2012
Are you certain the repair shop didn't do anything to the phone? Did they try to replace the motherboard?