IRIS Scanning Setup Not Workig

[tipopilota]

I am having a ton of issues trying to get the IRIS scanner to work. I have tried several times to get it to register my eyes, but it gets stuck at 50% and errors out. Any suggestions?

 

[Gary02468]

Be sure you're indoors, normal indoor lighting, not wearing glasses or contacts, eyes wide open and properly positioned. If it still doesn't work, try temporarily registering a friend's irises to see if yours are especially challenging for the phone. If you can't register anyone's irises, it must be defective.

 

[tipopilota]

Finally got it to work. Had to find the perfect room in my house w/ the right lighting to do it. Setup was very quick, now works great. Much better then face recognition I think.

 

[bigredgonzo]

After setting it up, I can use it in the dark and with or without readers. Haven't had it fail yet.

BigRedGonzo

 

[Kilroy672]

I just set mine up. I the one thing I dont like is you still have to use the home button then look at it then it will unlock. Is that the only way it can work? I don't recall the Note 7 working that way.

 

[Old g]

I just set mine up. I the one thing I dont like is you still have to use the home button then look at it then it will unlock. Is that the only way it can work? I don't recall the Note 7 working that way.

Well of course you have to hit the home button first. If you want one button open phone then use the finger scanner. The iPhone X is know different you'll have to swipe then look at the camera . Not a third world issue

 

[chyeo1979]

I just set mine up. I the one thing I dont like is you still have to use the home button then look at it then it will unlock. Is that the only way it can work? I don't recall the Note 7 working that way.

Note 7 still need to swipe after pressing home/power button then it will scan, Note 8 is better