A
AC Question
Is anyone else having issues with GS7 bluetooth crashing
Posting this to both vent and query if anybody else has had or is having similar issues.
Long story short, bought the new GS7, have been a galaxy fan for some time (going back to the GS3) and have always been pleased except with the GS7. Had no issues when I first bought it and it was running Android v6.0.0 ( I believe). Seems like the update to v6.0.1 has been causing my phone to crash when using BT. Now, I decided to live with it until a new version came out and chaulk it up to a new version, new phone, yada yada. But then it started causing certain features of my phone to not work.
-The apps button (left of the home button) stopped working.
- I couldn't access the settings menu from the drop down
- texts wouldn't send
- email wouldn't send
-Who knows what else i would have discovered if i left it in this state
I rebooted, shutdown/turned on, cleared my cache, cleared my personal data, clear my network settings and FINALLY did a factory restore (frustrating...). I wanted to get all those troubleshooting methods out of the way before someone suggested them. Got it back to working condition after the factory reset. I then ran into the same issue again when pairing it to my bluetooth shower speaker, the phone crashed and the mentioned above stopped working again. So...
I am wondering if anybody else has had similar issues and knows the source of the problem. Does android and samsung plan to fix this in the NEAR future? I am still within the 30 days grace period of returning my phone for a full refund and am |_| THAT close to doing it and getting the new moto X. Any feed back would be great.
Thanks!
Posting this to both vent and query if anybody else has had or is having similar issues.
Long story short, bought the new GS7, have been a galaxy fan for some time (going back to the GS3) and have always been pleased except with the GS7. Had no issues when I first bought it and it was running Android v6.0.0 ( I believe). Seems like the update to v6.0.1 has been causing my phone to crash when using BT. Now, I decided to live with it until a new version came out and chaulk it up to a new version, new phone, yada yada. But then it started causing certain features of my phone to not work.
-The apps button (left of the home button) stopped working.
- I couldn't access the settings menu from the drop down
- texts wouldn't send
- email wouldn't send
-Who knows what else i would have discovered if i left it in this state
I rebooted, shutdown/turned on, cleared my cache, cleared my personal data, clear my network settings and FINALLY did a factory restore (frustrating...). I wanted to get all those troubleshooting methods out of the way before someone suggested them. Got it back to working condition after the factory reset. I then ran into the same issue again when pairing it to my bluetooth shower speaker, the phone crashed and the mentioned above stopped working again. So...
I am wondering if anybody else has had similar issues and knows the source of the problem. Does android and samsung plan to fix this in the NEAR future? I am still within the 30 days grace period of returning my phone for a full refund and am |_| THAT close to doing it and getting the new moto X. Any feed back would be great.
Thanks!